Legal

Terms of Service

We tell you exactly what you’re buying and what it costs before you pay. We do honest work fast. We don’t guarantee rankings or results — nobody who’s telling the truth can, because the AI engines aren’t ours to control. You can cancel anytime without a phone call. Here are the details.

Last updated July 23, 2026
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1. Acceptance

In short: Using or buying Icarus Works means you agree to these Terms and our Privacy Policy.

These Terms are a binding agreement between you and Dominion Studios for the Icarus Works service. By creating an account, purchasing, or using the service, you agree to these Terms and to our Privacy Policy. If you’re accepting on behalf of a business, you confirm you’re authorized to bind it. If you don’t agree, don’t use the service.

2. The service

In short: We measure and improve how AI answer engines talk about your business. We’re software + marketing analytics — not a law firm, and not a guarantee machine.

Icarus Works analyzes how businesses appear in AI-powered search and answer engines (for example ChatGPT, Perplexity, Claude, Gemini, Grok, and Google AI Overviews) and provides audits, recommendations, and optional ongoing optimization. We are a software and marketing-analytics provider. We are not a law firm, accountant, or provider of professional advice, and we do not guarantee search rankings, AI citations, traffic, leads, or revenue. We deliver your completed audit within 12 hours of successful payment. Most audits are delivered the same day. The audit is automated and delivered to your private Command Center.

3. What you can buy

In short: A one-time audit and an optional monthly plan. Prices are shown before you pay, and implementation is always free.

  • Audits (one-time). A flat fee shown before checkout. The audit fee is $1,500 for a single-location business and $3,000 for a multi-location business. There are no tiers, add-ons, or industry markups.
  • Optimization plans (monthly retainer). Custom monthly plans, priced to your business and shown in full before you accept. Implementation is included at no separate fee — we never charge an implementation or setup fee. The retainer has a 3-month minimum and is billed monthly. If you start a retainer within 15 days of your audit's delivery, the full audit fee you paid is credited toward your first month (month one = the retainer minus your audit credit); after 15 days no credit applies, and implementation remains free either way. Why a minimum at all? Implementation typically begins within ~3 days of onboarding, but measurable movement in AI answers and search typically takes about 90 days to compound as the engines re-crawl and re-rank — so the 3-month minimum is the shortest honest window in which the work can prove itself.
  • Free mini check. An automated, no-charge visibility scan we offer as a lead magnet. No purchase, no obligation.
  • White-label / agency. Agencies can resell the service under their own brand on wholesale terms (see Section 10).

4. Accounts & access

In short: Keep your login safe; you’re responsible for what happens on your account.

  • Provide accurate information; you’re responsible for activity under your account.
  • Sign-in uses passwordless email codes / magic links. Keep your email account secure.
  • You may invite teammates to your workspace and are responsible for their use.
  • You must be authorized to act for any business or domain you submit or ask us to analyze.

5. Fees, billing, auto-renewal & cancellation

In short: You see the price and the billing schedule before you pay. Monthly plans renew automatically. You can cancel yourself, online, anytime — no calls, no retention maze.

  • Transparent pricing.We disclose the price, what’s included, and — for plans — the billing frequency and that it automatically renews, clearly and next to the button you click to buy. Payments are processed by Stripe; we never see or store full card numbers.
  • Affirmative consent (auto-renewal). For monthly plans, you affirmatively agree to the automatic-renewal terms at checkout. We record your agreement and email you an acknowledgment restating the price, the monthly renewal, the minimum term, and exactly how to cancel.
  • Easy cancellation. You may cancel a plan anytime from your account (Command Center → billing) or by emailing support@icarusworks.ai. No calls, no retention hoops. Cancellation stops future charges; the current paid period runs to its end. (This is designed to comply with California’s Automatic Renewal Law and similar state laws.)
  • All sales are final. All sales are final — no refunds. Fees already incurred for delivered or committed work are non-refundable except where required by law.
  • Build starts on access. Your build starts the moment you grant site access; providing that access is your responsibility. If you don’t provide access, work can’t proceed, and we'll keep reminding you until it's done.

Delivery & the work we guarantee

Delivery. We deliver your completed audit within 12 hours of successful payment. Most audits are delivered the same day. If we ever fail to deliver your audit within that window, contact us and we will make it right. What we do guarantee is the work itself: Every deliverable is QA-scored before it reaches you. You pay the audit and the monthly plan — nothing else: there is no separate implementation or setup fee, ever. And you see your full plan and price before anything begins. That is not a guarantee of any ranking, AI citation, traffic, revenue, or other outcome — those depend on third-party AI engines and search providers we do not control (see Section 6).

6. AI services & no guarantee of results

In short: We use AI to do parts of the work and to talk with you. AI can be wrong, so review it — and no honest provider guarantees rankings.

Parts of the service use artificial intelligence — to run audits, generate recommendations, power the in-app AI concierge/strategist, resolve support requests, and compose some outreach. When you’re interacting with an AI feature, we tell you (and if you ever ask whether you’re dealing with a human or AI, we’ll answer plainly). AI output can be inaccurate, incomplete, or out of date and is provided for information only — not legal, financial, or professional advice. You’re responsible for reviewing output before relying on it. See our AI & Automation Disclosure and Responsible AI principles.

We do not warrant any specific outcome, ranking, AI citation, traffic, or result. Whether and how an AI engine names, ranks, or cites your business is decided by third-party providers (e.g., OpenAI, Google, Perplexity, Anthropic, xAI) whose systems and policies we do not control and which can change at any time.

7. Acceptable use

In short: Don’t analyze sites you don’t control, don’t attack or abuse the platform, don’t resell it without permission.

You agree not to:

  • Submit domains or content you’re not authorized to analyze.
  • Abuse, overload, scrape, or circumvent rate limits or security.
  • Reverse-engineer, resell, or copy the service without permission.
  • Upload unlawful, infringing, or malicious content, or attempt prompt-injection or other attacks on our AI systems.
  • Use the service to violate any law or third-party right.

The full rules are in our Acceptable Use Policy. We may suspend or terminate accounts that violate them.

8. Your content & takedown (DMCA)

In short: Your content stays yours; you give us permission to process it to do the job. Copyright complaints go to our legal email.

You retain ownership of content you submit and grant us a limited license to process it to provide the service. You’re responsible for having the rights to anything you upload. Copyright / takedown: send notices to legal@icarusworks.aiwith the required DMCA elements (identify the work and the material, your contact information, a good-faith statement, and a statement under penalty of perjury that you’re authorized). We’ll respond and remove infringing material as required.

9. Intellectual property

In short: Reports we deliver are yours to use; the platform and methods behind them stay ours.

The service — software, reports, methods, and branding — is owned by Dominion Studios and protected by law. Reports we deliver are licensed to you for your business use; the underlying platform and methodology remain ours.

10. White-label & agency terms

In short: Agencies resell under their own brand at wholesale; the separate Wholesale Partner Terms govern the details.

If you use Icarus Works as an agency/white-label partner, the Wholesale Partner Termsalso apply and control for the wholesale relationship (wholesale billing is non-refundable once work is delivered or run; you’re responsible for wholesale amounts incurred even if your client backs out; client deliverables belong to and follow the client; you carry your own client-facing brand and support; non-circumvention applies). You may not misrepresent the underlying service or present our wholesale pricing to clients as their own cost basis.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR PRODUCE ANY PARTICULAR RESULT. AI OUTPUT IS PROVIDED WITHOUT WARRANTY OF ACCURACY.

12. Limitation of liability

In short: We’re not liable for indirect damages, and our total liability is capped at what you paid us in the last 12 months.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ICARUS WORKSAND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR REVENUE. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions don’t allow these limits, in which case they apply to the fullest extent permitted.

13. Indemnification

You agree to indemnify and hold Icarus Works harmless from claims arising out of your content, your use of the service, or your violation of these Terms or any law or third-party right.

14. Compliance & restricted parties

In short: You confirm you’re allowed to use us under export and sanctions rules.

You represent that you and your business are not located in a comprehensively sanctioned jurisdiction and are not a party restricted under applicable U.S. export/sanctions laws (for example, the OFAC SDN list). You will not use the service in violation of those laws.

15. Termination

You may stop using the service anytime. We may suspend or terminate access for violations or to protect the service. Sections that by nature should survive (ownership, disclaimers, liability, indemnity, disputes) survive termination.

16. Governing law & disputes

In short: State of Wyoming, USA law governs. We try to resolve things informally first.

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law rules. The parties will first try to resolve disputes informally by contacting legal@icarusworks.ai. Any unresolved dispute will be resolved in the courts located in the governing-law jurisdiction, unless applicable law requires otherwise or a separately adopted arbitration provision applies.

17. Changes

We may update these Terms; we’ll post changes here, update the effective date, and — for material changes — give notice by email or in-app before they take effect where required. Continued use after that means you accept the updated Terms.

18. Contact

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